Frequently Asked Questions (FAQ)
Where do you ship to?
Ruckus Mane currently ships within Canada and the United States.
International shipping may be added in the future.
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When will my order ship?
Orders are processed within 2–7 business days (excluding weekends and holidays).
Processing times may vary during launches or high-volume periods.
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How can I track my order?
Once your order ships, you will receive a confirmation email with your tracking number.
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Do you offer free shipping?
Yes:
🇨🇦 Canada: Free shipping on orders over $75 CAD
🇺🇸 United States: Free shipping on orders over $150 CAD
Shipping rates for orders below these amounts are calculated at checkout.
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Is my purchase eligible for a return?
Approved returns are issued as store credit only in the form of an e-gift card.
Items must be unworn, unwashed, and in original condition.
Some items are final sale. Please refer to our Returns Policy for full details.
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Can I change or cancel my order?
Orders cannot be changed, modified, or cancelled after checkout.
Please review your order carefully before placing it.
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Do you offer local pickup?
Local pickup may be available depending on your location.
Details will be provided at checkout if this option is available.
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How should I care for my apparel?
To keep your Ruckus Mane pieces looking their best:
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Wash cold, inside out
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Hang to dry or tumble dry low
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Do not iron directly on the design
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Are your western decor plates real license plates?
No — our plates are for decorative use only and are not intended for vehicle registration or road use.
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How can I stay updated?
Follow Ruckus Mane on social media and join our email list for updates on new drops and restocks.
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Still have questions?
We’re happy to help ðŸ¤
📧 ruckusmane.4@gmail.com
