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Frequently Asked Questions (FAQ)

Where do you ship to?

Ruckus Mane currently ships within Canada and the United States.
International shipping may be added in the future.

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When will my order ship?

Orders are processed within 2–7 business days (excluding weekends and holidays).

Processing times may vary during launches or high-volume periods.

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How can I track my order?

Once your order ships, you will receive a confirmation email with your tracking number.

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Do you offer free shipping?

Yes:

🇨🇦 Canada: Free shipping on orders over $75 CAD
🇺🇸 United States: Free shipping on orders over $150 CAD

Shipping rates for orders below these amounts are calculated at checkout.

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Is my purchase eligible for a return?

Approved returns are issued as store credit only in the form of an e-gift card.

Items must be unworn, unwashed, and in original condition.

Some items are final sale. Please refer to our Returns Policy for full details.

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Can I change or cancel my order?

Orders cannot be changed, modified, or cancelled after checkout.

Please review your order carefully before placing it.

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Do you offer local pickup?

Local pickup may be available depending on your location.
Details will be provided at checkout if this option is available.

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How should I care for my apparel?

To keep your Ruckus Mane pieces looking their best:

  • Wash cold, inside out

  • Hang to dry or tumble dry low

  • Do not iron directly on the design

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Are your western decor plates real license plates?

No — our plates are for decorative use only and are not intended for vehicle registration or road use.

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How can I stay updated?

Follow Ruckus Mane on social media and join our email list for updates on new drops and restocks.

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Still have questions?

We’re happy to help 🤠
📧 ruckusmane.4@gmail.com

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